• Report: #1014688
Complaint Review:


  • Submitted: Fri, February 15, 2013
  • Updated: Sat, July 26, 2014

  • Reported By: EMD TAX — Manahawkin New Jersey United States of America
906 Dashiel Street, Murfreesboro, TN. Internet United States of America


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I don't have much time to write, as I'm spending my days re-doing my tax returns..

I used TRX in the past and they were good for the money, using other software packages and reselling them. I tried giving them as much time as possible to correct their home grown software that was "ready" at year end, and as of 2/15/13, state returns are all messed up, calculations do not work, carryovers do not work, and the list goes on and on. Every TRX user knows what  I am talking about.  I am not embarrassing myself and putting myself behind this season any longer. I switched to Proseries, spent more, but have piece of mind. Unfortunately, I have to redo all the returns to date, but will have to get over that and push forward. I requested a refund, and not surprisingly, didn't get a response.  

I also referred a colleague , early in the year. Who knows if they will talk to me again...

TRX needs to take their advertising down, before someone that doesn't know any better, wastes their money.  I am sure there are enough of us to fight this company if refunds are not returned, due to inoperable software. Its principal at this point, not $350... for me

This report was posted on Ripoff Report on 02/15/2013 07:55 AM and is a permanent record located here: http://www.ripoffreport.com/reports/trx-software/internet/trx-software-incompetent-and-needs-a-class-action-lawsuit-started-internet-1014688. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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