Report: #746951

Complaint Review: Txu energy

  • Submitted: Wed, June 29, 2011
  • Updated: Wed, June 29, 2011
  • Reported By: David — san benito Texas U.S.A.
  • Txu energy

    Internet, Texas
    United States of America

Txu energy This company bills dishonestly and will not explain its methods at all Internet, Texas

*Consumer Suggestion: Check their website

*UPDATE Employee: TXU Energy

Show customers why they should trust your business over your competitors...

This company bills dishonestly and will not explain its actions at all. The house im billed for for electricity is tiny and is a lot smaller than the other houses in my area. Yet i keep getting huge unexplained bills by this rip off joke of a corporation. The house itself is under 1000 square feet and the upstairs is not used at all. (Which means there is no electricity being used up there) I will also be contacting the texas attorney general's office on this. My bills have been 238.00 plus every month which i know is incorrect because of how often electricity is used..
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This report was posted on Ripoff Report on 06/29/2011 12:19 PM and is a permanent record located here: http://www.ripoffreport.com/reports/txu-energy/internet-texas-/txu-energy-this-company-bills-dishonestly-and-will-not-explain-its-methods-at-all-interne-746951. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#1 Consumer Suggestion

Check their website

AUTHOR: Ken - (USA)

You should be able to go on their website and check their rates.  You could also compare the usage on your bills to your actual meter readings.

I'll bet you find out energy is a lot more expensive now.

BTW, it doesn't matter how OFTEN electricity is used, but how much is used when you do.
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#2 UPDATE Employee

TXU Energy

AUTHOR: Greg@TXU - (USA)

I am sorry to hear about your issues. I would like to see if I could help. 

Please email me at greg@txu.com so we can discuss.

Thank you,
Greg
TXU Energy
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