Report: #1152154

Complaint Review: United Consumer Financial Services

  • Submitted: Wed, June 04, 2014
  • Updated: Thu, June 05, 2014
  • Reported By: Lynda — Colorado Springs Colorado
  • United Consumer Financial Services
    865 Bassett Road
    Westlake, Ohio

United Consumer Financial Services UCFS Avoid UCFS!!! Westlake Ohio

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After purchasing a Kirby in May, 2013 using the one year 'same as cash' option, I made sizeable payments during the first 3 months and thought I'd paid off balance by August, 2013. I  took UCFS off of my online  I banking payment options, never heard from them and never gave it another thought.  Then,  last week I received a bill from UCFS indicating I still had a balance, which of course had accumulated interest. When I called to  inquire about why I had never heard from them if there was such a balance ($64!), they insisted  I should have known. I've used 'same as cash' options for many large purchases and wouldn't just 'forget' I had a small balance and I'm furious!!!

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