Complaint Review: Urban Florist
- Urban Florist
657 Moberly Rd
Vancouver, British Columbia
- Phone: 888-244-4531
- Category: Advertising / Deceptive
Urban Florist Ripoff! Flowers not timely delivered. Order cancelled. No refund received yet! Vancouver British Columbia
*Consumer Comment: Demise of Urban Florist?
*Author of original report: still waiting for a refund!
Urban Florist's customer service is a joke! After being on hold for extend periods and not getting through, I was able to leave a voicemail message. I cancelled the order via e-mail. Still no response.
I finally received a return phone call from someone named Rebecca who told me a merchant credit would be issued. That was over 30 days ago and I'm still waiting for a refund as I used my ATM debit card to pay for the flowers. I have contacted my bank who is investigating the claim.
San Diego, California
This report was posted on Ripoff Report on 03/04/2005 12:17 PM and is a permanent record located here: http://www.ripoffreport.com/reports/urban-florist/vancouver-british-columbia-v5z4b2/urban-florist-ripoff-flowers-not-timely-delivered-order-cancelled-no-refund-received-133752. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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