Complaint Review: US Airways - Charleston South Carolina
- US Airways www.usairways.com Charleston, South Carolina U.S.A.
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- Category: Airline Companies
US Airways I got a ticket but you aint got a plane or flight crew? Charlotte South Carolina
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I am working in Iraq and want to get home every 6 months. I choose US Air because of the availability/ price.
I have been flying for 23 years until US Airways can't seem to get into the air.
2005 I had 2 trips home. Both went thru Charlotte to FL.
The first, I had been waiting at the gate from approx 1500(my boarding time) until 2230 hrs. The weather was good. There was a plane at the gate but no flight crew all this time. The story and the flight crew arrival times kept changing. I could tell this was a delay tactic being used by the counter attendants.
The second incident 6 months later, I actually missed the first flight because of customs and was told there would be another flight at 1800 hrs (5 hour wait). Upon arriving at the gate US Air had a HUGE line. They had actually cancelled the larger plane and had put a smaller one in it's place. People with actual seats were being told they have no seats but were being offered these vouchers. I did actually get a flight at 2345 hrs after waiting at the gate for over 8 hours.
I have never had problems like these before.
PS: On the flight from Frankfurt to the US the flight crew made an exit row into a crew resting area. Folded the seats down and draped a curtain around it. Strange?
Kevin
Orlando, Florida
U.S.A.
This report was posted on Ripoff Report on 10/14/2006 05:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/us-airways/charleston-south-carolina/us-airways-i-got-a-ticket-but-you-aint-got-a-plane-or-flight-crew-charlotte-south-carolin-215717. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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