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Report: #1017744

Complaint Review: US Directory - Internet

  • Submitted:
  • Updated:
  • Reported By: Wendy — Happy Valley Oregon United States of America
  • Author Not Confirmed What's this?
  • Why?
  • US Directory Internet United States of America

US Directory Don't follow through, Make Promises They Can't Keep Internet

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I was contacted by US Directory on Feb 6th and told they would be my business listed on Yahoo, Google, Switchboard, Superpages, and Bing for $5.00 a month plus .25 cents for each person who clicks on my listing.  That seemed reasonable.  I was not expecting to be the first listed.  But after 13 days I was not even found on Switchboard, Superpages of the big three.

When I did not receive my "welcome packet" nor the welcome email after 13 days, I called and was given a password to access my account.  Imagine my surprise when the report showed 551 hits of which 408 were supposedly on Superpages.  Crazy thing is when I go onto Superpages I cant find my listing. 

After I corrected the numerous errors to my listing with false keywords that I did not add and missing information elsewhere, I waited 4 hours and checked each listing sight to see if the listing appeared. Again, it did not appear on the big 3, nor Switchboard and was buried 5 pages deep on Superpages. Which again told me that it was impossible for me to have 408 views of my listing in 13 days.

I was also promised that I would receive a welcome email "right away" but it never came.

I called and canceled the service.  This company does not do what they say, and their analytics can not be trusted - especially since that is how they are paid.  I believe this company to be disreputable.

This report was posted on Ripoff Report on 02/20/2013 10:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/us-directory/internet/us-directory-dont-follow-through-make-promises-they-cant-keep-internet-1017744. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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