• Report: #975598
Complaint Review:

US Passport Now

  • Submitted: Thu, November 29, 2012
  • Updated: Thu, November 29, 2012

  • Reported By: Dave — Denver Colorado United States of America
US Passport Now
Internet United States of America

US Passport Now USPassportNow Deceptive Fake Deceptive Liars Internet

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US Passport Now is a complete SCAM and they are liars to boot!

It was not until I had completed their very official looking application process that I realized they were not a US Government agency.  I called their customer service instantly to cancel my request.  I was told that it was good I had done so so quickly because they would now be able to stop my application before it even processed (which would spare me their $50 non-refundable fee).  In other words, they were going to void the credit card payment before it went through and was reconciled.

However, what they did do was charge me 2 days later the FULL amount PLUS the $50 fee.  Then when I called back to complain they hid behind the "you agreed to it on-line" and "the person wouldn't have told you that" legalese.  They hung up on me 2x and after that would not answer when I called from my number on file.

NOW I'm out not just the $50 that they promised wouldn't be an issue, but they won't refund the amount for the original application either!


This report was posted on Ripoff Report on 11/29/2012 12:33 PM and is a permanent record located here: http://www.ripoffreport.com/reports/us-passport-now/internet/us-passport-now-uspassportnow-deceptive-fake-deceptive-liars-internet-975598. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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