Complaint Review: USA Wallpaper
- USA Wallpaper
129 Columbus Street
- Phone: 800-573-5824
- Category: Paint & Wallpaper
USA Wallpaper, USA WALLPAPER fraudulent dealings Sandusky Ohio
*Author of original report: Received my refund in full 5/30/09
So, I started calling, every week at first. They say the same thing. We will let the accounting department know and you will be refunded within a few days. In the last week I have called them almost daily. I even had the customer service agent put on her manager on the line and I asked her if I could talk to the accounting department. She sounded very nervous, which really scares me because I know now there is a serious problem, but she too would not allow me to talk to anyone about this matter. After reading Ryan's letter a short while ago, I called again. The message wasn't any better, she said, "there is nothing I can do I'm just in customer service." I asked her if she was in my shoes, how would she feel. She got very angry with me, and insinuated I was over-reacting.
So, Ryan, yes I think we should start some kind of a suit. I notified Paypal, which they are suggesting I should give them the benefit of the doubt and wait it out. But they said they would send a letter to them.(Needless to say, I'm very disappointed in Paypal, I thought they were supposed to protect us.) Anyway, yesterday I filed a claim with the Better Business Bureau. I suggest you do the same. Maybe there will be safety in numbers. Go on bbbonline.com and put in Sandusky, Ohio. It will direct you to the right bureau. Maybe if everyone with a claim like ours would do this, then maybe we will have a chance at getting our money back.
This report was posted on Ripoff Report on 05/28/2009 02:20 PM and is a permanent record located here: http://www.ripoffreport.com/reports/usa-wallpaper/sandusky-ohio-44870/usa-wallpaper-usa-wallpaper-fraudulent-dealings-sandusky-ohio-456238. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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