Complaint Review: Verizon Wireless - College Station Texas
- Verizon Wireless www.verizonwireless.com College Station, Texas U.S.A.
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- Category: Internet Services
Verizon Wireless Still using "unlimited" scam! College Stationcollege Station Texas
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My husband and I signed up for an "unlimited" wireless plan with Verizon in August 2008. Turns out it wasn't unlimited. We signed up for this plan after the verizon associate, Rocky in College Station, Texas, assured us that our bill would remain consistent regardless of usage.
Our bill did not stay the same. In September our bill was $1200! (It was suppose to be $89.95/mo) When we protested, we were told that in order to go over 5 megabits per month, we must have been using our wireless for things other than email and online searches as stipulated in the contract.
Rocky, never mentioned that anything besides email and web-searches were prohibited. To be honest, I wasn't really reading to contract looking for things like that, we believe him about the plan being "unlimited".
After a couple of months of calling Verizon and getting put on hold for hours (I'm not kidding), and being subjected to rude and frustrated "customer service" representatives we finally gave up trying to get Verizon to give us the service we were sold. We paid the ridiculously high termination fees and got out of the contract. We learned a very expensive lesson, don't do business with Verizon!
Tiffany
college Station, Texas
U.S.A.
This report was posted on Ripoff Report on 03/06/2009 06:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/verizon-wireless/college-station-texas/verizon-wireless-still-using-unlimited-scam-college-stationcollege-station-texas-431603. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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