Report: #6173

Complaint Review: Verizon Wireless - Dallas Texas

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Submitted: Wed, August 15, 2001
Updated: Wed, August 15, 2001
Reported By: —

Author Not Confirmed

Why?

Verizon Wireless PO Box 66108 Dallas, Texas U.S.A.

Phone: 1-800-922-0204
Web:
Category: Cellular Phone Companies

Verizon Wireless ..Buyer Beware!!

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I signed up with Verizon last September. Signed under the 150 minutes with no roaming charges. Everything was fine for a while. I called to increase my minutes in March but they failed to explain I would now have to pay roaming charges.

When I saw my April bill I immediately called and asked to switch back to my former plan of 150 minutes with no roaming charges. The May bill worked out. However in June and July they still continued to bill me for charges when I am suppose to be under my previous plan.

We have called and called. They still can not get it right. If you desire to spend hundreds of dollars on roaming charges---then this company is tailor-made for you. However if you want to save yourself from what I have experienced. Go elsewhere.
I look forward to the day when I am free from my contract.

This report was posted on Ripoff Report on 08/15/2001 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/verizon-wireless/dallas-texas-75266-0108/verizon-wireless-buyer-beware-6173. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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