Complaint Review: Verizon Wireless - Huntington Station New York
- Verizon Wireless 350 Walt Whitman Road Huntington Station, New York U.S.A.
- Phone: 631-351-2172
- Web:
- Category: Cellular Phone Companies
Verizon Wireless Does not honor warranty on cell phones Huntington Station New York
*Consumer Suggestion: dealing with the wrong people
*Consumer Comment: water damage
*Consumer Comment: I have att
*Author of original report: Verizon wins again!
*Author of original report: Verizon wins again!
*Author of original report: Verizon wins again!
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The following is a complaint that I filed to Verizon Wireless:
I am sick and tired of the horrible customer service and policies of Verizon Wireless. On numerous occasions I have been taken for hundreds of dollars by your company and I am tired of it!!! Yesterday I went into your Huntington location where I was treated rudely by your tech person. I got to your store at 9am and was the first customer helped. I was having problems with my phone as it wouldn't take a charge.
The tech lady then proceded to inform me that my phone had water damage and that it wasn't covered and since there was no insurance there was nothing they could do. I insisted that there was no way this could be possible since I take care of my phones and never get water near them. She insisted to do nothing to help me. I asked her if there was anything she could do since I needed a phone. Her answer was a quick and very rude "NO"!!!
Your company lacks complete customer service and I was forced to buy another phone and be out more money due to your company! There have been times that I needed a new battery because my current phone battery was no longer taking a full charge. Even then your tech people would not replace it even though it was covered stating that the battery still had "some" life left, which does no good for me!!!
There have even been times when I call your customer service department and again as always complete rudeness! The only time of course when I am treated well is when I am buying something. The manager on duty yesterday at the Huntington store, Karla, was more then nice to me and very helpful.
Well I made another big purchase in your store buying another phone. I can't wait till my contract finally runs out because as soon as it does I am leaving Verizon .
Scott
Commack, New York
U.S.A.
This report was posted on Ripoff Report on 08/08/2006 09:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/verizon-wireless/huntington-station-new-york-11746/verizon-wireless-does-not-honor-warranty-on-cell-phones-huntington-station-new-york-205175. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#6 Consumer Suggestion
dealing with the wrong people
AUTHOR: Chanel - (U.S.A.)
SUBMITTED: Monday, September 15, 2008
Hey!
ok so i work for an indirect verizon store where we sell verizon, tmobile, sprint, helio and metro pcs. out of all of the companies verizon has the best policies and customer service! the verizon corporate stores are usually rude and do not know what they are doing. we take care of all of our customers needs. if they need a warrenty replacement we call and have it sent to our store so they dont have to sit home and wait for fedex. if they need to change their price plan we call verizon and do it for them. we do exactly wht they can do but we deal with it bc we are the best.
you should definitely go to an indirect store like a WIRELESS TOYZ which is where i work. you can even call my store and i promise you will have nothing but a great experience with us and verizon! i work at the wireless toyz in ann arbor, MI. across from the U of M stadium!
Chanel
Wireless Toyz
(((ROR redacted)))
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
#5 Consumer Comment
water damage
AUTHOR: Carl - (U.S.A.)
SUBMITTED: Tuesday, September 11, 2007
having worked for another cell phone company when they mean water damage they are most likely referring to your hands. when your hands sweat they produce water and if you had a nice cold drink in your hands that would have water droplets.
if you do that enough of times, you could short out the phone silly but true, unless you dropped it in the toilet because you were fumbling for the toilet paper and could not stop the chatter to your friend....
#4 Consumer Comment
I have att
AUTHOR: Charles - (U.S.A.)
SUBMITTED: Monday, September 10, 2007
I know have a new cell phone with att sprint won & I lost I didn't get a new phone with sprint when radio shack sold me a defective phone & didn't honor the warranty I purchased, I know got a new color phone with att this is my second cell phone. In 2009 if I keep my account in good stand I will be able to upgrade to a camera phone, this cell phone with att is alot better the one I had with sprint it was not a color phone with sprint, I am happier know with att.
But thanks to this website my experince with sprint will help other people not to go threw the samething, & I have not become a victim of many other companies thanks to this website.
This website is a godsend. This bad businesses want this site shut down well that is never gonna happen until they start treating people better & quit stealing from them.
#3 Author of original report
Verizon wins again!
AUTHOR: Scott - (U.S.A.)
SUBMITTED: Monday, September 10, 2007
Well my fight with Verizon went absolutely nowhere! The little guy loses and big giant Verizon wins again. Please I advise everyone stay away from Verizon wireless. I am now with AT&T and a lot happier!
#2 Author of original report
Verizon wins again!
AUTHOR: Scott - (U.S.A.)
SUBMITTED: Monday, September 10, 2007
Well my fight with Verizon went absolutely nowhere! The little guy loses and big giant Verizon wins again. Please I advise everyone stay away from Verizon wireless. I am now with AT&T and a lot happier!
#1 Author of original report
Verizon wins again!
AUTHOR: Scott - (U.S.A.)
SUBMITTED: Monday, September 10, 2007
Well my fight with Verizon went absolutely nowhere! The little guy loses and big giant Verizon wins again. Please I advise everyone stay away from Verizon wireless. I am now with AT&T and a lot happier!
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