Complaint Review: Verizon Wireless - Thousand Oaks California
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- Author Confirmed
- Verizon Wireless 121 Westlake Blvd, Thousand Oaks, California U.S.A.
- Phone: 805-370-1112
- Web:
- Category: Cellular Phone Companies
Verizon Wireless Verizon Rips Off another one Thousand Oaks California
*Consumer Comment: Buyer Beware
*Consumer Comment: Buyer Beware
*Consumer Comment: Buyer Beware
*Consumer Comment: Buyer Beware
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My wife went into the Verizon store to buy a wireless card for me, for a Father's Day gift laptop she hadn't purchased yet. A store employee guaranteed her that a certain card would work in ANY new laptop. When she purchased the laptop and gave it to me, we found that the card did not work. That afternoon, I tried to return the card to them and they refused to accept it, because more than 15 days had elapsed from time of purchse. We have tried unsuccessfully to obtain ANY sort of satisfaction from them. The issue is not their return policy under normal circs, the issue is when their employee offers information that is incorrect, the "15-day" return policy should not begin tolling until we find out we cannot rely upon the emp's statements and have a need to return the item.
Michael
Westlake Village, California
U.S.A.
This report was posted on Ripoff Report on 10/14/2006 04:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/verizon-wireless/thousand-oaks-california-91362/verizon-wireless-verizon-rips-off-another-one-thousand-oaks-california-215809. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 Consumer Comment
Buyer Beware
AUTHOR: Jake - (U.S.A.)
SUBMITTED: Thursday, October 26, 2006
Electronic equipment does not come with a lengthy refund period. 3 days is the legal limit in most states.
Wireless communication devices are often sold at a discounted price in conjunction with a service contract. In most states there is a 3 day cancellation period on contracts. Contracts that come with wireless communication devices usually have an early termination fee if you cancel the contract after the term you have to cancel the contract and before the contract term ends.
It is generally extremily unwise to purchase accessories for computers you do not yet own.
#3 Consumer Comment
Buyer Beware
AUTHOR: Jake - (U.S.A.)
SUBMITTED: Thursday, October 26, 2006
Electronic equipment does not come with a lengthy refund period. 3 days is the legal limit in most states.
Wireless communication devices are often sold at a discounted price in conjunction with a service contract. In most states there is a 3 day cancellation period on contracts. Contracts that come with wireless communication devices usually have an early termination fee if you cancel the contract after the term you have to cancel the contract and before the contract term ends.
It is generally extremily unwise to purchase accessories for computers you do not yet own.
#2 Consumer Comment
Buyer Beware
AUTHOR: Jake - (U.S.A.)
SUBMITTED: Thursday, October 26, 2006
Electronic equipment does not come with a lengthy refund period. 3 days is the legal limit in most states.
Wireless communication devices are often sold at a discounted price in conjunction with a service contract. In most states there is a 3 day cancellation period on contracts. Contracts that come with wireless communication devices usually have an early termination fee if you cancel the contract after the term you have to cancel the contract and before the contract term ends.
It is generally extremily unwise to purchase accessories for computers you do not yet own.
#1 Consumer Comment
Buyer Beware
AUTHOR: Jake - (U.S.A.)
SUBMITTED: Thursday, October 26, 2006
Electronic equipment does not come with a lengthy refund period. 3 days is the legal limit in most states.
Wireless communication devices are often sold at a discounted price in conjunction with a service contract. In most states there is a 3 day cancellation period on contracts. Contracts that come with wireless communication devices usually have an early termination fee if you cancel the contract after the term you have to cancel the contract and before the contract term ends.
It is generally extremily unwise to purchase accessories for computers you do not yet own.
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