• Report: #1002667
Complaint Review:


  • Submitted: Thu, January 24, 2013
  • Updated: Thu, January 24, 2013

  • Reported By: paula vs goliath — picayune Mississippi USA
4109 Hwy. 43 N picayune, Mississippi United States of America

VERIZONwireless Ruthless sales people, zero support, zero phone service, warehouse warranty rip-off procedure in place to steal from customers picayune, Mississippi

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My phone service was crap from the beginning. I complained immediately. I had to go outside to use my phone, even then it dropped calls constantly.  I received 1,095.00 phone bill in Nov. 2011.  I was charged for 32 dropped calls. 

I put in another request to release me from my contract due to no phone service. They want to work this out, so they sent me a release for a service person to come to my house so they can bill me for it.  What is he going to do....wave a magic wand! Disgusting!

I was harassed for a warranty phone.  I didn't owe them a phone. My husband was sold a new contract and bought a new phone, instead of using his warranty. Congrats to the sales vultures who took advantage of him. 

I was billed for the warranty phone I didn't owe them.  I sent them my husbands broke phone and the new one not activated.  Although, they couldn't find the phones. The new line was activated in their warehouse!   

The warehouse has a basket of junk without batteries they will send you and bill you for.  I now have$878.98 in collections. I tried to work this out, but my phone kept dropping the calls!

This report was posted on Ripoff Report on 01/24/2013 01:17 PM and is a permanent record located here: http://www.ripoffreport.com/reports/verizonwireless/picayune-mississippi-39466/verizonwireless-ruthless-sales-people-zero-support-zero-phone-service-warehouse-warran-1002667. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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