VINE VERA I was on vacation in Vegas & was approached by a woman from a kiosk with a sample then led into the kiosk for more samples for my puffy eyes.Las Vegas Nevada

 Next thing I know I'm in a chair getting my puffy eyes worked on & then a free facial. The men persuade you to buy by means of deception & flattery (INVEIGLE) but do NOT tell you there is a no return policy. The cost is way too much & the product doesn't continue to last as long as they say it does. I called & cancelled my order the next morning (BEFORE SHIPMENT) as it read on the pink order slip that orders could not be cancelled if shipped. VINE VERA proceeded to ship the pkg at 6 pm that evening when I had called & e-mailed my desire to cancel shipment at 9:45 AM that morning. The customer service office claims they can not do much to help because they are not affiliated with private retail locations? WHAT? Yet this customer service phone number & e-mail address is listed on ALL paperwork & receipts. This company is definitely a scam but where do you go for help? I have filed a claim with BETTER BUSINESS BUREAU OF LAS VEGAS & my credit card company. Next step may be lawyer-I would rather pay a lawyer to discontinue this practice than pay for these products that are bogus! 

While on vacation in Las Vegas, NV I was approached with a free sample from a kiosk employee, then led into the kiosk to get another sample for my puffy eyes.  I was then given an eye treatment with Vine Vera products and bought the eye cream at an inflated price but thought it would be worth it if it truly worked.

Then the employee got another employee to give me a facial free of charge while awaiting his soliciting the products at the Bellagio later that morning.  These men definitely fit the description of the word "inveigle"- meaning pursuade someone to do something by means of deception or flattery." 

After purchasing these products that I was pursuaded heavily to buy I called the next day to cancel my shipment (the pink slip said you cannot cancel shipment after products had shipped).  I called both the sales person & e-mailed the customer service address & told them to cancel shipment.  This was at approx 9:45 am.  They still shipped the product (per Fex Ex at 6PM that same day) even after they were aware I did not want the shipment.  All receipts except the one I signed for the credit card purchase said no returns but this policy was not told to me in any fashion. 

I received a response from the customer service e-mail saying they are not affiliated with any private retail locations yet their e-mail address is listed on all paperwork - this is definitely a scam of some sort. 

I have refused shipment twice, contacted customer service with no resolution, contacted the Better Business Bureau of Las Vegas, & contacted my Credit Card Company.  Vine Vera shipped the pkg again & I refused shipment again.  I would pay a lawyer to resolve this before I will pay for this product which I do not want.  Vine Vera solicited me & did not make me aware of their no return policy at any time.  If you sell a good product you do not have to fear that people will return it unless of course this is a scam.