• Report: #1010580
Complaint Review:


  • Submitted: Thu, February 07, 2013
  • Updated: Thu, February 07, 2013

  • Reported By: Judy — Conway Missouri United States of America
Internet United States of America

Vitacost.com Buyer beware , Internet

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I've been a long time customer, and been happy until today.

They sent an email soliciting a "be well box", sort of a grab bag, for $13.99 that was worth up to $70.

Based on their own website, the value of the products was worth $7.75. And they refuse to give a refund.

They say it is "worth up to $70" not "worth $70".

And even at worth about half of what they charge, they stand behind their grand lie.

Liar liar pants on fire.

At the bottom of the receipt, it says "All purchased at Vitacost are covered by our 30-day unconditional money-back guarantee." But they refuse to give a refund.

This report was posted on Ripoff Report on 02/07/2013 04:02 PM and is a permanent record located here: http://www.ripoffreport.com/reports/vitacostcom/internet/vitacostcom-buyer-beware-internet-1010580. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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