Report: #1394728

Complaint Review: Vividseats.com

  • Submitted: Tue, August 22, 2017
  • Updated: Tue, August 22, 2017
  • Reported By: Mark — Dana Point California USA
  • Vividseats.com
    225 W. Randolph, 30th Floor
    chicago, Illinois
    USA

Vividseats.com This company would not cancel a purchase made in error. Bad customer service and very rude. chicago Illinois

Show customers why they should trust your business over your competitors...

Worst customer service....soon to be out of business with their attitude. We went online to buy two tickets for a football game in Boulder CO. Somehow their site picked 6 tickets and not the two we wanted. After the purchase was completed within 5 minutes my wife saw the mistake and contacted the company. The customer service person said too bad the sale is final. We said you have not even proccesed the purchase...please cancel. So, we contacted American Express to dispute the charge. I gave the company another call to talk with management and explain what happened so we could fix the proublem and move on. The manager was a jerk, he too said all sales are final. They offered to sell the tickets for us and charge us for the transaction. They all suck! The attitude and policy of this company will cause them to fail. Don't by anything from them. There are too many other companies out there to chose from that care about their customers. 

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This report was posted on Ripoff Report on 08/22/2017 04:37 PM and is a permanent record located here: http://www.ripoffreport.com/reports/vividseatscom/chicago-illinois-60606/vividseatscom-this-company-would-not-cancel-a-purchase-made-in-error-bad-customer-servi-1394728. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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