Vividseats.com Beware of dealing with this company: Wish I had read the reviews before doing so! Internet

I wish we had read the reviews of this outfit before doing business with them.  Almost 300 complaints with the BBB against them in a single year?  Really!?!  Unfortunately, we found out the hard way that this company does what it wants without regard for what you ordered and paid for—and then claims they have the right to do so.  If you purchase tickets through them, be clear that YOU are NOT their customer.  They make their money by reselling other people's tickets—theat's who their customers are—NOT you!  And it appears that they thus don't have to make nice—or even be honest.

We purchased over $1100 worth of theater tickets from them, got a confirmation of our carefully chosen seat locations, and then, moments later, printed out our tickets only to find that they were NOT the tickets we ordered and they had confirmed.  Really?!?  This was supposed to have been a treat for our grandchildren,not torture for us.

Adding insult to injury, what we paid for the tickets was twice what the face value of the tickets showed when we printed them out.

Okay, we're in our 70s and 80s and probably easier to scam than most people—but Vividseats, is this really the way you'd treat your own grandparents?!?