Report: #1309022

Complaint Review: VIVIDSEATS.COM - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Wed, June 01, 2016
Updated: Wed, June 01, 2016
Reported By: BEWARE VIVIDSEATS.COM — ONLINE California USA

Author Confirmed

Why?

VIVIDSEATS.COM Internet USA

Phone: 866-848-8499
Web: vividseats.com
Category: Ticket Sales

VIVIDSEATS.COM Ticket agency BAIT AND SWITCH TACTICS! ONLINE Internet

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I attempted to order tickets online to a concert. The venue was listed as Dolby Theater in Hollywood, CA and tickets were $124 each. There was no indication of the service charges. When I clicked on purchase, the confirmation showed that I had "authorized" the purchase of tickets to a venue in TEXAS and that services charges of $46 PER TICKET had been added on.

I called Vividseats to tell them I do not live in Texas and did not buy tickets to a venue there, but they said "All sales are final" and "you ordered these tickets and cannot change them." When I explained that I did not order tickets to a concert in a different state (let alone at $400 more than was indicated on the website), they refused to correct the error!

DO NOT DO BUSINESS WITH VIVIDSEATS!

This report was posted on Ripoff Report on 06/01/2016 10:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vividseatscom/internet/vividseatscom-ticket-agency-bait-and-switch-tactics-online-internet-1309022. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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