Complaint Review: Wal-mart - Cartersville Georgia
- Wal-mart 101 MarketPlace Blvd Cartersville, Georgia USA
- Phone: 770-382-3543
- Web: http://www.walmart.com/
- Category: Auto Repair Service
Wal-mart Walmart Tire and Lube OIL CHANGE RUINED MY ENGINE Cartersville Georgia
*Consumer Comment: Oil Change Problems
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This report was posted on Ripoff Report on 12/09/2014 09:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wal-mart/cartersville-georgia-30121/wal-mart-walmart-tire-and-lube-oil-change-ruined-my-engine-cartersville-georgia-1194119. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Oil Change Problems
AUTHOR: dgeb1265 - ()
SUBMITTED: Wednesday, December 24, 2014
I worked in the automotive repair industry for over a year. In that time, there were several complaints from customers relating to damage caused by an oil change. Many of the cars from the complaintants had more miles than the average car that came into my shop. I will tell you first hand that the cars were not always in impeccable shape.
In relation to this report, I have to say that there could be the issue with not putting oil at all into the car when the service was done. I would say that you could have a claim with Walmart for the negligence. Your proof or lack thereof will be the video that you mentioned. They would have to disclose the video as proof for you to lose the case.
On the other hand, the car is a 1997 Honda and probably more than 150K miles on it. I hope you have proof that you have been maintaining the engine and that there are no visible signs of oil leaking out of the engine. An oil change is a simple repair that entails draining the oil, replacing the filter and filling the car with fresh oil. It is very hard to screw this repair up unless you do not follow procedures.
Damage to most engines are caused by wear and tear. That knocking just does not start after an oil change if there is oil inside. Internal engine failure can also be caused by running the engine while low on oil. Older cars can burn oil more than newer cars. If you are driving the car with standard oil, it must be change every 3 months or 3000 miles for most cars. If you drive it longer than that, over time you will do more damage than you think.
I hope this works out for you but you better have your ducks in a row and be able to prove that you are providing the right maintenance on the car. I would also suggest a complete engine analysis from an independent mechanic to be able to prove there was no oil in the car. You may also find that there is another issue with the engine that you may need to deal with.
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