Complaint Review: Walgreens
Walgreens Green Dot Reload Pack My Money Held 96hrs Store Policy Not Posted No Knowledge Deerfield, Illinois
*Consumer Comment: Nothing Stated on Back MoneyPak
*Consumer Comment: Totally agree with you
*Consumer Comment: your wrong
*Consumer Suggestion: Walgreens needs to educate or close down!
*UPDATE Employee: sorry don't believe you
*General Comment: It is a Policy of Green Dot
*Consumer Comment: UP TO NO GOOD ??
*General Comment: Limits...
*Author of original report: ok, you're just an idiot
*REBUTTAL Owner of company: You need to pay attention and read
*Author of original report: You should pay better attention to detail
*Consumer Comment: You are wrong
*Consumer Comment: Limits
*Consumer Comment: Gotta know
*Consumer Comment: Curious
*Consumer Comment: Yes, seriously...
*Author of original report: Seriously
*Consumer Comment: Dangerous assumption
*Author of original report: Limitless
*Consumer Comment: Question:
I needed to purchase some Green Dot MoneyPak reload cards. You can find them at sevral retailers. Walgreens, CVS, and Speedway are a few retailers who carry the reload cards. My goal was to add $2400.00 to my Green Dot Debit Card, and make a purchase the next day. Walgreens happened to be the closest retailer to my home, and since I was walking, Walgreens seemed like a good idea.
At Walgreens, I got 4 MoneyPak reload packs. They have a limit of $500 each. I use the MoneyPak's all the time. So, I get home and begin to load the MoneyPak's to my Green Dot debit card. I had a MoneyPak that I had previously purchased from another store, so I loaded that one first. I then loaded my first Walgreens MoneyPak to my card. Everything was fine. I scratched my 2nd Walgreens MoneyPak and started entering the numbers to the Green Dot website. I finished entering the numbers and the security code, pressed enter, and I was halted by the system. leWalgreens had implemented a policy that limits the use of MoneyPaks purchased from their stores. You can only add one MoneyPak to a prepaid debit card in a 24hr period. Meaning that, since I had purchased 4 of the MoneyPaks, I would not be able to access my money until TUESDAY!!!
This was completely unacceptible. The store manager, nor the cashier, had mentioned anything about this when I was purchasing the MoneyPaks. I know this now, because when i returned to the Walgreens the next day, the store manager had the deer in headlights look on his face when I told him what had happened. This policy was not published near the MoneyPaks or at the Cash Register. I would simply have purchased the cards from another retailer.
This report was posted on Ripoff Report on 02/05/2012 02:11 PM and is a permanent record located here: http://www.ripoffreport.com/reports/walgreens/deerfield-illinois-60015/walgreens-green-dot-reload-pack-my-money-held-96hrs-store-policy-not-posted-no-knowledge-834303. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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