Complaint Review: We Clean America - Sherman Oaks California
- We Clean America 15335 Morrison St., #117 Sherman Oaks, CA 91403 Sherman Oaks, California U.S.A.
- Phone: 818-783-7200
- Web:
- Category: Cleaning Services
We Clean America False promises and verbal abuse Sherman Oaks California
*Author of original report: Addition
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Many months ago, I was using We Clean America. Since the service I received was getting worse and worse, and, to top it all, the last crew broke something (a toilet brush (!)), I called We Clean America, and spoke to someone called Manni (Manny?). He told me that he did not want to lose me as a customer, and as a gesture, he offered to charge me half price on my next service, and the crew would be "personally handpicked" by him. I acknowledged the gesture of good will, and accepted. I did not even want to bother with the breakage.
Little did I know: the crew I got was exactly the last one I had, the one I told Manny I did not want anymore, and my credit card was charged exactly the same rate. I called Manny a first time, and he "corrected" the credit card charge. Next statement, there was still no credit. I called again, was told the same thing, nothing changed. I called again, and Manny said he was going to send me a check with the difference. The check never came. I called again, and this time, he was "going to talk to his boss," since he apparently had no authority to issue a credit. That was over three weeks ago; of course, there was no check, or no credit.
I called again this morning, reminding him of all the promises; he said again, that he was going to talk to his boss; when I expressed still politely my reservation at that statement, he started shouting at me, and hung up on me. I called him back, just to let him know that I was polite with him, and I expected the same from him. I could not even tell him this, he would not listen, he kept interrupting me and shouting at me even louder; then, he hung up again.
So, not only did I get bad service, breakage, a false promise to start with, and lies month after month, but verbal abuse as well! To me, this is a business that should not be in business.
Anoukis
west hollywood, California
U.S.A.
This report was posted on Ripoff Report on 12/14/2007 12:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/we-clean-america/sherman-oaks-california-91403/we-clean-america-false-promises-and-verbal-abuse-sherman-oaks-california-291597. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Author of original report
Addition
AUTHOR: Anoukis - (U.S.A.)
SUBMITTED: Saturday, December 15, 2007
Reading the number of reports on Manny, I feel he should be fired on the spot. Customers are not to be treated that way.
Advertisers above have met our
strict standards for business conduct.