Complaint Review: Wells fargo
Wells fargo WellsFargo Student Loans Without Compassion sioux falls, South Dakota
I went out of state to say goodbye to my grandfather and when I got back, I found two bills from Wells Fargo Education Financial Services. They seem consecutive- the first, due date 10/31 shows Payment Due $21.10 and a passed due fee of $10.06 - Total Due $31.16. The next bill shows due 12/01 (so it seems consecutive) but Total Due is $241.43. It shows Current Payment Amount 170.27 (although previous bill shows $31.16) plus Passed Due 71.16 and Late Fees $66.06. So it seems I've screwed up but I've sent payment after payment and kept tally so I have no idea where this passed due came from. So the first bill I received says "If you cannot make a payment now, please call 877-599-6787 to talk to one of our representatives. They are ready to help you..." so I was hopeful one of the representatives could help.
I called today Dec 2, I didn't catch his name but the representative went on to explain that the 71 dollars are from a late fee in July that I've been "carrying. [continued below]....
This report was posted on Ripoff Report on 12/03/2009 01:37 PM and is a permanent record located here: http://www.ripoffreport.com/reports/wells-fargo/sioux-falls-south-dakota-57117-5156/wells-fargo-wellsfargo-student-loans-without-compassion-sioux-falls-south-dakota-533092. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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