Complaint Review: Werner Enterprises
- Werner Enterprises
P.O. Box 45308, NE 68145
Omaha,, Nebraska, Nationwide
- Phone: 800-431-8216
- Category: Health Insurance
Werner Enterprises I got injured, then I got the run around, and now the Worker's Compensation (a division of Werner) is denying me benefits - so; no job, no compensation, and no ability to work Omaha Nebraska
*UPDATE Employee: You didn't follow proceedure
*UPDATE EX-employee responds: Get An Attorney Immediately
*Consumer Suggestion: Herniated discs dont make legs longer
*UPDATE EX-employee responds: I'm not sure I understand...
*Author of original report: NEVER MIND - IT WAS SOMEONE ELSE'S FAULT
Then, after the training period, I went out on my own. Because the truck I drove was a manual transmission, and I didn't want it to lurch, I chose the position for the switch which locked the seat in place, (see above paragraph).
After a few months I began to develop this pain in my back that began to get steadily worse. I eventually had to go to a terminal for something like my 6th repair in two months, and I could barely walk. I whinced when I sat down and rose, and I needed a doctor.
My dispatcher told me to make sure I called him ON THE PHONE (and not on the Qualcomm - which is satellite e-mail) to keep him aprised. This was unusual as he said it was best to exchange information over the Qualcomm, but I trusted him.
I received two chiropractic adjustments while I was at the terminal, the doctor took X-rays and informed me that I was so far out of adjustment that I was standing in a way that there was a lot more weight on one leg than the other. Then I went on my way for a week or so.
I soon learned that the switch on the seat was so that drivers would not get back problems when 80,000 lbs. of truck and cargo went slamming around over pot-holes. The seat had some give to it so that it was the seat and not your spine that would absorb the shocks.
Then one night, while I was lost yet again because I received bad directions yet again, my back suddenly became worse. I informed Wener Enterprises that night, tried to sleep and mostly couldn't, and then informed them again as the varying shifts don't seem to talk to each other.
After I pestered them seveal times, my loads were cleared and I brought the truck back to the nearest terminal. A female friend of mine drove six hours to get to me, then she unloaded all the heavy things from my truck in the slush and snow because I couldn't lift a thing. And then she drove me back home where I went straight to my local chiropractor.
I could barely walk, and one leg is longer than the other because I have a herniated disc between L4 & L5 - something which still persists months later. Whenever the pain subsides, which is very rare, I can still feel tingling, or stretching, or other strange sensations that indicate something is just not right.
Finally - Werner Enterprises, after leaving message after message because I could not get my Worker's Compensation adjuster on the phone, denied my claim.
They said they did not believe that it was a real "accident". Let's see - I did nothing but drive a truck, had no injury before that, became injured, then stopped driving - so where did the injury come from?
My adjuster also told me there was no record on the computer (Qualcomm) that I was ever injured - so THAT'S why the dispatcher wanted me to talk to him on the phone - he NEVER wants to talk on the phone, only on the computer. But I do have phone records.
So, after I was given a truck that I had to have repaired for three days before it was driveable and since repaired about six times, after I was given bad directions to locations as a matter of routine, after I specifically asked what that switch was for and received no answer I am left with this: No job, medical insurance that I have to pay for - but I have no money, I do not have the ability to work, and no compensation.
All I can wonder is: How will I survive now?
Although I rarely get the chance, my reason for living is to go kayaking, bicycling, camping, hiking, and twice I even went skydiving and hang-gliding, I don't think I will ever get to do those things again.
But I thought, "At least Werner will compensate me for my loss," but they won't even do that much.
I gave up my apartment, I gave up my friends, I gave up seeing my girlfriend, I gave up EVERYTHING to drive for Werner - and now I've moved back into my parent's house because I have nowhere else to go.
I am going to ask Werner Enterprises what the appeals process might be, contact the Nebraska Workers' Compensation Court, and see if I can get this corrected.
Summit, New York
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This report was posted on Ripoff Report on 06/04/2007 02:24 PM and is a permanent record located here: http://www.ripoffreport.com/reports/werner-enterprises/omaha-nebraska-nationwide/werner-enterprises-i-got-injured-then-i-got-the-run-around-and-now-the-workers-compensa-252216. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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