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Report: #1423283

Complaint Review: Wilshire Consumer Credit - Los Angeles California

  • Submitted:
  • Updated:
  • Reported By: Key — MESA Arizona United States
  • Author Confirmed What's this?
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  • Wilshire Consumer Credit P.O. Box 849083 Los Angeles, California United States

Wilshire Consumer Credit Westlake is the parent or sister company. Repo my truck after I paid my account with 4 seperate receipts. Los Angeles California

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I paid my bill in full. I still have all 4 receipts from them proving they received my payments. Even one the the associates via phone conversation my title we get mailed back to me. Well my Truck got repo a week later. Everyone time I called them it was a game to them passing the phone around with a new lie to tell me. I didn't know that this company was jus a bunch a crooks. I don't even like talking about this situation anymore but I feel like it's my moral responsibility to help prevent others from getting robbed by these crooks. I have other cars but if that was my only car life would of really been a uphill battle as if it's not one already. I'm just being 100% truthful Wilshire is the most dishonest company I ever did commerce with.

This report was posted on Ripoff Report on 01/16/2018 02:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wilshire-consumer-credit/los-angeles-california-90084/wilshire-consumer-credit-westlake-is-the-parent-or-sister-company-repo-my-truck-after-i-1423283. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Customer Experience

AUTHOR: Customer Experience Team - (United States)

POSTED: Tuesday, January 16, 2018

Hi, we would like to apologize for the negative customer experience you have described.  We strive to provide quality customer service to all of our customers. We’d like to learn more about your specific situation and try to make things right. Unfortunately, we were unable to locate your account information. 

Please contact us at CustomerExperience@westlakefinancial.com at your earliest convenience, so that we can further assist you. We look forward to speaking with you. 

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