WorldPay Scammy, money-grabbing company - Do not do business wth tem! Based in the UK but do business in USA Internet

After using Worldpay for five years, our business closed.  I called several weeks ago and was told I could close our Worldpay account - I just needed to call back with the number written on the credit card terminal.  I called back today and waited 1 and 1/2 hours for a live person.  There was no indication of wait time - just an occasional message that someone would be with me shortly. Then was told about an annual automatically renewing contract we had - that was news to me and was NEVER explained to me when I signed up years ago.  I was charged $495 to terminate my contract.  Scammy, sleazing business practices with terrible cusomter services.  Repeat S-C-A-M artists.  Stay away from this company!!!