Report: #467178

Complaint Review: YELLOWBOOK

  • Submitted: Thu, July 02, 2009
  • Updated: Thu, July 02, 2009
  • Reported By: Wallowa Oregon
  • YELLOWBOOK
    yellowbook.com
    Boise, Idaho
    U.S.A.

YELLOWBOOK CANCELLATION EVEN BY RULES IS IMPOSSIBLE La Grande & Boise Oregon & Idaho

Show customers why they should trust your business over your competitors...

JUNE 9, 2009 -PURCHASE AD FOR YELLOW BOOK - WRoTE CHECK FOR $180
JUNE 10, 2009 -Try calling 800 number on business card and number is disconnected. I'm concerned.
JUNE 11, 2009 -CALL SALESMAN AND CANCEL. He says he will return check cause he hasn't turned it in.
JUNE 11, 2009 - SEND CERTIFIED LETTERS TO CANCEL AD -Sent one to Lagrande office and one to Boise office
JUNE 15, 2009 - Boise office calls and leaves message (click to listen on http://www.yellowcrook.com) and verifys that - He received certified letter to cancel and Check and Order has not been turned in yet
INBETWEEN -I call salesman and ask about check. He says it has not been turned in - he will get it back.-He even stops by to verify that he will get check and return it to me.
JUNE 18, 2009 -Check is cashed by yellowbook
JUNE 22, 2009 -I call about this check being cashed. I call and ask about when to expect my money back and am told a couple weeks. I ask for a faxed verification of cancellation and when to expect check - instead I get email from Boise that he is submitting for my cancellation - (finally?!)
JUNE 25, 2009 -Send email asking about when to expect refund of $180
JUNE 26, 2009 -RECEIVE PROOF FOR AD - I call Boise office and ask what's up
IN BETWEEN - CALL CORPORATE to confirm status on my account. Am told it will be July 14, 2009.
JUNE 29, 2009 -Receive return email from Steve saying it will be a few weeks on refund
Now I'm really concerned that things are fishy. I think maybe the ad will be run and then I'll have to fight for my money.
JUNE 29-30, 2009 - Decided to fight it with honest fun. http://www.yellowcrook.com
JULY 2, 2009 -Sent this email requesting immediate refund.
JULY 2, 2009 - Get typical response that it's in Corporate's hands.

Connie
Wallowa, Oregon
U.S.A.
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This report was posted on Ripoff Report on 07/02/2009 03:54 PM and is a permanent record located here: http://www.ripoffreport.com/reports/yellowbook/boise-idaho-83642/yellowbook-cancellation-even-by-rules-is-impossible-la-grande-boise-oregon-idaho-467178. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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