The Merl Group always give you the run around... Indianapolis Indiana

If this was a scam, would Verizon, AT&T and or Quill (owned by Staples) do business with them? Probably not. Also, what would be the benefit of them 'wasting a day of your life' by trapping you on a full day 2nd interview? It obviously wouldn't benefit anyone. Think of it this way, every company wants to expand. If a company wants to hire 1 rep, they need to conduct over 100 interviews. A lot of people decline these position because it is commission based in the past, but recently they added a base pay plus commission. So they have to invite back a large number of 2nd interviews. If 100 people go on a 2nd round interview, 3% will get angry and write about it on this website. Not everyone else likes the job, but people usually appreciate the time spent with a The Merl Group rep, because most of them are cool, motivated and work extremely hard.

During a shadow day, the average The Merl Group rep should be closing between 2-4 accounts, or sales. The 2nd interview is designed to show you that sales can be made, rather than just telling you. Yes, it is 8 hours of hard work, but not on an interview, it is just shadowing. The hours are 7:00am to 6:00pm on business to business
(including office time). 11am to 9pm on consumer.

At the end of the day, you will be invited to sit down with the manager and if offered a position the decision is yours as to whether you take the position or not. No, they do not always want the decision that day and most managers call at a later date after discussing the interview with other people. No, they can not hire everyone due to territory issues.

Lets say you take the position. It is performance based. If you dont make any money, how much does the company make? None. If you make a lot of money, the company benefits. So they would rather have you make money if hired. They will train you very well. They dangle a carrot in front of you. Management, run an office like this one, live the life you always dreamed of. For those who choose to work hard for a year and not give up, the return on the investment is large. The Merl Group, Inc. has already opened two offices and promoted two managers in the last 3 months.


So, a little bit of info for potential interviewers. There is opportunity with The Merl Group, Inc. It's a completely legit business model. They don't really want to waste anyone's time, but it is a natural byproduct of the type of business they run. There are some very successful people who do make it to management with The Merl Group,Inc. You never really know unless you try. Don't listen to the ex-employees on this website. Check out a 2nd interview. If you like it and are offered a position, try it for a couple weeks. If worse comes to worse, you lose a couple weeks but still make a few hundred bucks. No one will leave without developing their communication skills and learning work ethic. Most people can not handle the challenge of this company and are not willing to go above and beyond the minimum requirements of a normal, stagnant position.

It is sad that ex-employees that choose not to complete the management program are attempting to ruin it for others that could be very successful. Either way, there are two sides to every story.

Excited to be growing and providing careers for over 90 employees across 3 states!

Employees of The Merl Group, Inc. will not hide behind anonymous names and defame those who have written negatives against our company. Those that have written have actually worked for our company for more than a few months and obviously know we are a growing firm that produces results or they would not have continued to work for the company. We are a very competitive company and unfortunately not everyone will choose to complete the tasks required to manage one of our offices or clients. When an employees completes the management training program they will run offices for At&t, Staples, Verizon and other Fortune 500 and 100 companies. These are all large clients which would only work with the most professional companies like The Merl Group, Inc.

In the negative articles written by past employees who either quit or were fired for causing inappropriate scenes, they have written false statement due to either frustration or emotional anger associated with not being promoted or being released from the company. I personally am one of the managers of The Merl Group, Inc. and I fortunately chose to work hard and complete the program and understand that those who have chosen to defame The Merl Group, Inc. only do it because they chose to not succeed in our program.

A few of the articles claim that we go into business face to face and do sales. This is absolutely true, but only a part of our management training program. We are outsourced by the companies mentioned above because it is more cost effective to outsource. We are very well respected in the community and we do not call and do sales over the phone because telemarketing is ineffective. At&t and Quill and Verizon has hired The Merl Group, Inc. do all of the face to face in the Midwest. We produce millions in revenue for our clients. Ethics are very important to me and I train people to upsell when possible and bundle different packages, but always to be clear with the business that we are taking care of. Our reps are not trained to be unethical and unfortunately sometimes people choose to do the wrong thing, but we strive to weed those people out of our company.

There are rejected orders if a customer cancels, but not everyone deals with those. The sales reps that do their job correctly rarely deal with rejected sales. It seems to only be those employees, like the ones on here who wrote negative things, that seem to deal with them. If someone does not clearly explain the products and services being ordered or make a sale that is ethical, then I agree it should be rejected. Most reps average between $600-$1000 a week in our company based on their performance.

Due to the economy, we now offer a base plus commission or a commission option. We can offer a salary at the managers discretion, but choose usually not based on the fact that people will take advantage of our company. We are all W2 employees and we are corporation that runs its payroll through ADP. We are currently partners with National City/PNC Bank and also now offer new revised benefits package as well.

One ex-employee, Adam Bronstrup, who was actually fired from the company states that some of the managers take money from the reps. This is libel and defamation and a false statement. Our clients and the FCC regulate all of our sales and it is literally impossible for our managers to take sale in our own names. This was written and the other articles out of anger and out of a personal vendetta.

We do a lot of interviews, and actually only invite 12% of first round interviews back for full day shadows. The reason we have our second round interviews do job shadows is to reduce turnover and also it benefits the person interviewing. All of our employees go through an extensive background check and three interview process. If hired, an individual will be trained on sales, interviewing, and training which are all invaluable skills. We do not require for an individual to run meetings and network with conference calls and other offices responsibilities. Those who choose to separate themselves volunteer to do these responsibilities and I encourage them to.

I have personally been a manager with the company for a year and have already promoted two managers who now independently run an office in Columbus, Ohio and Cherry Hill, New Jersey. I recently graduate college three years ago and it took me 13 months to go through this program and be in a managerial role. I now manage the state of Indiana for commercial market share as an outsourced firm with At&t. I think it is sad that people will defame a company because they chose to not complete the program for various reasons. We will not hide behind anonymous names like those who have written these articles against our company!

If anyone has any questions on our company or its growth please inquire at our website www.themerlgroup.com.

I've been an employee of the Merl group for a while. I think the above post and the one from Adam make some good points.

Lets start with the expectations of an employee. Be at work on time in the morning, go do sales during the day, report back to the office in the evening, give your best effort every day, and don't make excuses for poor performance. I guess management just expects too much.

How about responsibilities of one of our Account Executives? We're expected to network with other offices via conference calls, train newer employees, take attendance to see if guys like Adam actually show up on time, and run meetings to set the goals for the day. I guess management just expects too much.

What about bothering customers during their work day in order to give them better phone rates and services? (I personally get mostly welcoming responses from customers. Of course there are a few who are just angry people, but thats life.) The majority of my co workers treat their customers with respect and help them save a few dollars on their phone bill. The people who write these reports are the ones who habitually do unethical sales and treat their customers poorly. No wonder there are angry business owners out there.

Thanks Adam and the other anonymous person whose post I am responding to. You've made us all aware of the "truth." It seems that the truth you have revealed to us is your way of allowing yourself not to feel bad for having a poor attitude, showing up to work late every other day, constantly complaining when you're held accountable for being lazy, and having pitiful sales performance.

Glad you're gone.

I've been an employee of the Merl group for a while. I think the above post and the one from Adam make some good points.

Lets start with the expectations of an employee. Be at work on time in the morning, go do sales during the day, report back to the office in the evening, give your best effort every day, and don't make excuses for poor performance. I guess management just expects too much.

How about responsibilities of one of our Account Executives? We're expected to network with other offices via conference calls, train newer employees, take attendance to see if guys like Adam actually show up on time, and run meetings to set the goals for the day. I guess management just expects too much.

What about bothering customers during their work day in order to give them better phone rates and services? (I personally get mostly welcoming responses from customers. Of course there are a few who are just angry people, but thats life.) The majority of my co workers treat their customers with respect and help them save a few dollars on their phone bill. The people who write these reports are the ones who habitually do unethical sales and treat their customers poorly. No wonder there are angry business owners out there.

Thanks Adam and the other anonymous person whose post I am responding to. You've made us all aware of the "truth." It seems that the truth you have revealed to us is your way of allowing yourself not to feel bad for having a poor attitude, showing up to work late every other day, constantly complaining when you're held accountable for being lazy, and having pitiful sales performance.

Glad you're gone.

I've been an employee of the Merl group for a while. I think the above post and the one from Adam make some good points.

Lets start with the expectations of an employee. Be at work on time in the morning, go do sales during the day, report back to the office in the evening, give your best effort every day, and don't make excuses for poor performance. I guess management just expects too much.

How about responsibilities of one of our Account Executives? We're expected to network with other offices via conference calls, train newer employees, take attendance to see if guys like Adam actually show up on time, and run meetings to set the goals for the day. I guess management just expects too much.

What about bothering customers during their work day in order to give them better phone rates and services? (I personally get mostly welcoming responses from customers. Of course there are a few who are just angry people, but thats life.) The majority of my co workers treat their customers with respect and help them save a few dollars on their phone bill. The people who write these reports are the ones who habitually do unethical sales and treat their customers poorly. No wonder there are angry business owners out there.

Thanks Adam and the other anonymous person whose post I am responding to. You've made us all aware of the "truth." It seems that the truth you have revealed to us is your way of allowing yourself not to feel bad for having a poor attitude, showing up to work late every other day, constantly complaining when you're held accountable for being lazy, and having pitiful sales performance.

Glad you're gone.

I've been an employee of the Merl group for a while. I think the above post and the one from Adam make some good points.

Lets start with the expectations of an employee. Be at work on time in the morning, go do sales during the day, report back to the office in the evening, give your best effort every day, and don't make excuses for poor performance. I guess management just expects too much.

How about responsibilities of one of our Account Executives? We're expected to network with other offices via conference calls, train newer employees, take attendance to see if guys like Adam actually show up on time, and run meetings to set the goals for the day. I guess management just expects too much.

What about bothering customers during their work day in order to give them better phone rates and services? (I personally get mostly welcoming responses from customers. Of course there are a few who are just angry people, but thats life.) The majority of my co workers treat their customers with respect and help them save a few dollars on their phone bill. The people who write these reports are the ones who habitually do unethical sales and treat their customers poorly. No wonder there are angry business owners out there.

Thanks Adam and the other anonymous person whose post I am responding to. You've made us all aware of the "truth." It seems that the truth you have revealed to us is your way of allowing yourself not to feel bad for having a poor attitude, showing up to work late every other day, constantly complaining when you're held accountable for being lazy, and having pitiful sales performance.

Glad you're gone.

I've been an employee of the Merl group for a while. I think the above post and the one from Adam make some good points.

Lets start with the expectations of an employee. Be at work on time in the morning, go do sales during the day, report back to the office in the evening, give your best effort every day, and don't make excuses for poor performance. I guess management just expects too much.

How about responsibilities of one of our Account Executives? We're expected to network with other offices via conference calls, train newer employees, take attendance to see if guys like Adam actually show up on time, and run meetings to set the goals for the day. I guess management just expects too much.

What about bothering customers during their work day in order to give them better phone rates and services? (I personally get mostly welcoming responses from customers. Of course there are a few who are just angry people, but thats life.) The majority of my co workers treat their customers with respect and help them save a few dollars on their phone bill. The people who write these reports are the ones who habitually do unethical sales and treat their customers poorly. No wonder there are angry business owners out there.

Thanks Adam and the other anonymous person whose post I am responding to. You've made us all aware of the "truth." It seems that the truth you have revealed to us is your way of allowing yourself not to feel bad for having a poor attitude, showing up to work late every other day, constantly complaining when you're held accountable for being lazy, and having pitiful sales performance.

Glad you're gone.

I've been an employee of the Merl group for a while. I think the above post and the one from Adam make some good points.

Lets start with the expectations of an employee. Be at work on time in the morning, go do sales during the day, report back to the office in the evening, give your best effort every day, and don't make excuses for poor performance. I guess management just expects too much.

How about responsibilities of one of our Account Executives? We're expected to network with other offices via conference calls, train newer employees, take attendance to see if guys like Adam actually show up on time, and run meetings to set the goals for the day. I guess management just expects too much.

What about bothering customers during their work day in order to give them better phone rates and services? (I personally get mostly welcoming responses from customers. Of course there are a few who are just angry people, but thats life.) The majority of my co workers treat their customers with respect and help them save a few dollars on their phone bill. The people who write these reports are the ones who habitually do unethical sales and treat their customers poorly. No wonder there are angry business owners out there.

Thanks Adam and the other anonymous person whose post I am responding to. You've made us all aware of the "truth." It seems that the truth you have revealed to us is your way of allowing yourself not to feel bad for having a poor attitude, showing up to work late every other day, constantly complaining when you're held accountable for being lazy, and having pitiful sales performance.

Glad you're gone.

I've been an employee of the Merl group for a while. I think the above post and the one from Adam make some good points.

Lets start with the expectations of an employee. Be at work on time in the morning, go do sales during the day, report back to the office in the evening, give your best effort every day, and don't make excuses for poor performance. I guess management just expects too much.

How about responsibilities of one of our Account Executives? We're expected to network with other offices via conference calls, train newer employees, take attendance to see if guys like Adam actually show up on time, and run meetings to set the goals for the day. I guess management just expects too much.

What about bothering customers during their work day in order to give them better phone rates and services? (I personally get mostly welcoming responses from customers. Of course there are a few who are just angry people, but thats life.) The majority of my co workers treat their customers with respect and help them save a few dollars on their phone bill. The people who write these reports are the ones who habitually do unethical sales and treat their customers poorly. No wonder there are angry business owners out there.

Thanks Adam and the other anonymous person whose post I am responding to. You've made us all aware of the "truth." It seems that the truth you have revealed to us is your way of allowing yourself not to feel bad for having a poor attitude, showing up to work late every other day, constantly complaining when you're held accountable for being lazy, and having pitiful sales performance.

Glad you're gone.

I've been an employee of the Merl group for a while. I think the above post and the one from Adam make some good points.

Lets start with the expectations of an employee. Be at work on time in the morning, go do sales during the day, report back to the office in the evening, give your best effort every day, and don't make excuses for poor performance. I guess management just expects too much.

How about responsibilities of one of our Account Executives? We're expected to network with other offices via conference calls, train newer employees, take attendance to see if guys like Adam actually show up on time, and run meetings to set the goals for the day. I guess management just expects too much.

What about bothering customers during their work day in order to give them better phone rates and services? (I personally get mostly welcoming responses from customers. Of course there are a few who are just angry people, but thats life.) The majority of my co workers treat their customers with respect and help them save a few dollars on their phone bill. The people who write these reports are the ones who habitually do unethical sales and treat their customers poorly. No wonder there are angry business owners out there.

Thanks Adam and the other anonymous person whose post I am responding to. You've made us all aware of the "truth." It seems that the truth you have revealed to us is your way of allowing yourself not to feel bad for having a poor attitude, showing up to work late every other day, constantly complaining when you're held accountable for being lazy, and having pitiful sales performance.

Glad you're gone.

By any means in my last paragraph am I trying to make the job look appealing to anyone. I am just merely trying to let people know that if you want to work 50+ hrs a week and only get paid for 60-80% of it. Then go ahead and do it. Good luck in your job search and hopefully you learn from others mistakes and not the hard way like myself and others had too!