A.O.Smiith will not pay the claim Milwaukee Wisconsin

Ius  purchased a water heater from a hardware store that uses A.O. smith heaters the heater caught fire, & I had to completely have my bathroom professionally cleaned, & painted I submitted the claim, & they denied it stating I changed elements etc. I did no such thing. I asked who the next person in line was, & they turned me over to Debrorah Parker Powell sr. legal anylyst. she too denied my claim she stated the same thing that I tampered with the elements, which I did not do. She said if I have furthe findings reach out to her for further investigations. I searched this company, and much to my surprise this company has nothing but the worst reviews ever. I found one review in particular complete with a picture showing a burnt element with a orange gasket, which Ms. Powell states that they use black gaskets only when I sent my letter to her I pointed out this review complete with picture showing the Orange gasket to prove a point they use Orange gaskets not black. I asked her to get back in touch with me per my findings, & til this day she never has answered me. I went to the top, & wrote a letter to the CEO stating all the above, & he too has not acknowledged my letter, & this has been over a month ago.

In short this company needs to stop ripping off the public, and stand behind there products, & pay there customers for claims that are real.  Im tired of these CORPORATE GIANTS THINKING THEY WALK ON WATER AND CAN RIP THE CONSUMERS OFF, AND GET AWAY WITH IT

I WANT MY $1700.00 THAT IS WRITEFULLY DUE TO ME