Beauty Products Club The company has not delivered the product purchased online and has not been responding to any attempts to contact them. Toronto Ontario

This company advertises and sells its products online. In their contact information they list a physical address in Toronto, Canada, as their corporate headquarters (not a physical store). They have a legitimate-looking online page for a store that offers a variety of beauty products.

I have ordered products from them online. Initially, I received an order confirmation email and later a notification that the order has shipped. However, there was no tracking information provided in that notification. Two months later, I still have not received anything.  

Any attempts to contact the company have been unsuccessful. They list a number of ways to get in touch with them: email, phone number, physical address, online chat option. I have sent three emails, and received no response. Every attempt to use their online chat option results in a message, "Sorry, something went wrong, try again later". There is no response at the listed phone number.