Brock and Scott Filed a lawsuit and debter never got any notification from them until lawsuit was filed Wilimgton Nc

But how is the law office ripping your clients off?

It is your client who failed to pay their debt. There was nothing in the agreement they signed with the creditor that stated they only had to pay if times were good.

They got served...that is the legal requirement. The RipOff would have occured if a "Bottom Feeding" law office didn't properly serve your clients to force them into a default judgement. In that case your clients wouldn't have known until one day they find out that their wages are being garnished or their bank account is being attached.  At least this way they can defend themselves.

There is no legal requirement that they try to communicate with them prior to filing a lawsuit, in fact due to regulations such as the FDCPA your clients may have notified them to stop communicating about the debt. The reality is that unless you are your client, or you viewed every single piece of mail or screened every call, you really don't know if this company did attempt to communicate.

Now, had they communicated would it have changed anything? If you say yes, then why didn't your clients talk to the creditor before? It shouldn't take a lawsuit to get someone to pay if they can.  If you say that you would have explained to the law firm that your clients are destitute, that doesn't mean that they still can't file a suit.

So you should tell your clients to go to court, and present their case to the judge. If they are in such dire straights, the Judge may actually be able to work out a "deal" between your clients and the creditor where they are able to work through it. If not and this $1000 is truly the difference between being able to survive and destitution, then you may want to advise them that Bankruptcy may be a valid option for them.