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Report: #1538188

Complaint Review: Defamation Defenders - Denver Colorado

  • Submitted:
  • Updated:
  • Reported By: S — Springville Utah United States
  • Author Confirmed What's this?
  • Why?
  • Defamation Defenders 4845 Pearl East Circle, Suite 101 Denver, Colorado United States

Defamation Defenders Did not honor contractual guarantee Denver Colorado

*Consumer Comment: Oh Boy, What A Threat! A Complaint To The PHONEY BALONEY BBB!

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On May 21, 2020, I entered into a $6,000 agreement with Defamation Defenders, located at 4845 Pearl East Circle, Suite 101, Boulder, CO 80301, to remove or suppress negative articles from Google search results. The company guaranteed the suppression of these results to at least page 3 for specific search terms. Over five years later, that guarantee remains unmet, despite multiple campaigns and promises to rectify the situation.

After two campaigns failed to achieve the promised results, I contacted Defamation Defenders on March 8, 2025, requesting a partial refund of $2,000. I stated clearly that the results still showed the negative links on pages 1 and 2 of Google. I received no reply, so I followed up on March 22, 2025, again demanding resolution or I would proceed with complaints to regulatory agencies and legal avenues.

On March 24, 2025, the company responded. While refusing a refund, they offered a "complimentary article campaign" as a final attempt to achieve the promised outcome. On March 25, 2025, I replied, accepting the proposal only if the following terms were met:

  • The campaign would be completed within 90 days,
  • The negative links would be moved off of pages 1 and 2 of Google, and
  • A refund of $2,000 would be due if results were not achieved within that timeframe.

On March 31, 2025, Defamation Defenders replied, stating they would proceed with the campaign and “honor the guarantee.” Despite that assurance, no further updates or results have occurred since that time.

On June 23, 2025, with the 90-day deadline approaching, I issued a final notice to Defamation Defenders reiterating the terms of our agreement and demanding a $2,000 refund if results were not achieved by June 29, 2025. I informed them that failure to comply would result in complaints to the BBB, the Colorado Attorney General’s Office, and others. As of today, July 20, 2025, the negative articles remain visible on page 1 of Google, and I have not received any communication or a refund.

 

This report was posted on Ripoff Report on 07/19/2025 07:22 PM and is a permanent record located here: https://www.ripoffreport.com/report/defamation-defenders/denver-colorado-did-honor-1538188. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Oh Boy, What A Threat! A Complaint To The PHONEY BALONEY BBB!

AUTHOR: Irv - (United States)

POSTED: Sunday, July 20, 2025

Learn this: The BBB is a DECEPTION. They call themselves "the bureau" to DECEIVE the public and YOU! The BBB is NOT part of ANY government or law enforcement entity. The BBB masquerades themselves as some sort of official entity which they are not. This CON-GAME should have been SHUT DOWN years ago. The BBB is a PAY-FOR-PLAY SCAM which SELLS their PHONEY RATINGS to any business which wants to PAY THE PRICE. Your complaint to this SCAM will be used as a SALES LEAD. The BBB with all their PHONEY BALONEY will badger this business into buying into their scam. They ARE NOT going to help you and they could care less about you. So then, mark off the BBB from your list. It's a complete waste of time and an obvious con-game every legitimate business person knows about!

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