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Report: #1487418

Complaint Review: etags LLC - Thousand Oaks California

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  • Updated:
  • Reported By: James O'Dell — Palm Bay Florida United States
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  • etags LLC 1842 Calle Peteluma Thousand Oaks, California United States

etags LLC Switched online auto registration process from proper state site to their website then added unnecessary additional fees to regular cost. Failed to cancel procedure when requested even after sending confirmation of candelation. Thousand Oaks California

*Consumer Comment: Same Old Lack Of COMMON SENSE!

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On 11/04/2019 I logged onto my local Florida county tax collectors website & proceeded to renew the registration on 5 vehicle / trailer plates. Somehow without my knowledge or consent, in the process my request was transfered to etags LLC, an independent entity, who then proceeded to complete the registrations adding excessive & unnecessary fees to the normal cost.

On 11/05/2019 I received several emails confirming the transactions to which I replied that they should be canceled & cancellation confirmation email was returned. As it was after their listed business hours I called the next morning at 9 am to confirm cancellation & was informed the registration stickers has already been sent.

I called the local tax collectors office & was told this scam has been going on for a while with numerous complaints from citizens. They suggested I stop credit card payment & notify the attorney general, which I did. I went to Ripoff.com & noticed numerous other individuals have also complained about this scam.   

This report was posted on Ripoff Report on 11/07/2019 02:40 PM and is a permanent record located here: https://www.ripoffreport.com/report/etags-llc/thousand-oaks-california-auto-1487418. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Same Old Lack Of COMMON SENSE!

AUTHOR: Momo - (United States)

POSTED: Thursday, November 07, 2019

 Within 10 seconds of going to their website, I saw with my own eyes the statement they were NOT affiliated with ANY government body. It is there in PLAIN ENGLISH and visible whether you were "switched" to them or if you voluntarily went there. What in the he@$ is wrong with you people???

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