Experience First Experience First "Choose another Company That Values You." they got it wrong and did not refund New York

Absolute Disappointment: Gocity - A Company that Disregards Its Customers.

Recently, I embarked on an unforgettable tour in Los Angeles with Gocity. Despite initial misunderstandings regarding payment, I was assured by one of their employees that I would receive a refund after presenting my go city card during the tour.

To my dismay, not only was my credit card charged without a refund, but it also left me feeling disheartened and disrespected as a valued customer. It's disheartening to witness such a lack of consideration for consumers.

My mission now is to ensure that no one else falls victim to this unfortunate situation. As a result, I cannot, in good conscience, recommend this company to anyone, not even my worst enemy.

Choose a company that prioritizes your satisfaction and honors its promises. Discover the better way with a company that values you - every step of the journey.