Global Tax SVC of GA Inc. Global Tax Service Negative review was posted on Google reviews but when I updated review to show I was a military vet, review was removed. I am reposting my review here. Columbus Georgia

I would not recommend this tax service to anyone who wants transparency and their taxes handled in a timely manner. I contacted GTS of GA INC to get help with a tax amendment in Nov 2018. I was told to give them the paperwork but that they couldn’t do anything until tax season.

Tax season comes and I contact them. I am told that they have to work regular taxes first then they could work on my amendment. Tax season passes; my paperwork still hasn’t been done. I was finally able to get a hold of some one, Ms. Vicki, who told me someone would be working my stuff.

On the week of May 15th I finally heard back from Ms. Vicki. I was told my paperwork was done and the cost of the their service was $600 dollars. Once I paid by card I was given a tracking number (which was invalid) and told my amendment paperwork would arrive around May 27th. May 27th came and went; no paperwork. I called on the posted hour of operation days and never could reach anyone by phone nor leave any messages because mailbox was always full. 

After about 2 weeks I was able to reach Ms. Vicki. I was told they were having issues and given another tracking number that should arrive on June 14th and to call on that day to confirm receipt. The tracking number was again invalid and nothing arrived. I tried calling the company and once again couldn’t reach anyone or leave any messages.  I even sent an email which they never responded to even though they had received money from me.

I filed a complaint with the BBB and as of yet they haven’t responded. Update: June 26th I finally received a Fedex package today with the promised paperwork which I now have to sign and turn in to the IRS which will of course extend the process out even more.

I am by no means a tax expert but I’m sure most of you would agree that 1.) a tax amendment shouldn’t take this long 2.) you should be able to reach your tax preparers and they should keep you informed 3.) if you have paid for a service, you should receive that service in a timely manner. For their failure in these areas; I do not recommend Global Tax Services of GA INC. (Concerned Military Veteran)