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Report: #1480971

Complaint Review: iCert Global - Huston Texas

  • Submitted:
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  • Reported By: Carla — Calgary AB Canada
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  • iCert Global 10685 B, Hazelhurst Drive, Suite 15727 Huston, Texas United States

iCert Global Russell Walker and CEO Trainer did not show up to the course and we still have not received our refund. Huston Texas

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It has been a very frustrating experience dealing with iCertGlobal in trying to get a refund. We registered a student in November 2018 for a course and the trainer did not show up teach the class. The client waited for one hour outside of the facility and the doors remained locked. Because the trainer was not present for the training session, we were promised a refund by Russel Walker, Manager-Training and Delivery on November 9, 2018. After following up with Russell Walker again, we were promised a resolution within a week to take place by March 18, 2019. To this day we have still not received a refund, despite multiple promises. We have also reached out to the CEO, Irfa Sharief and sadly we did not hear back from him either. We find this to be a very poor way to do business together. 

Carla Olson
CareerLeap
403.462.3008

This report was posted on Ripoff Report on 06/25/2019 07:56 AM and is a permanent record located here: https://www.ripoffreport.com/report/icert-global/huston-texas-russell-walker-1480971. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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