JoyBox Studio I signed up for Klover, and you got to earn points. Games are included, however they way Bingo games set up to me was spin and next thing i know which i thought i won, i had to make a deposit.it took $20.00 not a service fee. I want a refund Las Vegas Nevada

I signed up for Klover to get cash advances, which this is noit like Dave app or Earning app. This app makes you earn points including playing games. to play the games you download the app, however when I down loaded the bingo game app I recieved the points but the bingo game said i won 35 dollars. I tried to retrieve the money and it actually took money, and after i read it said pay a fee to retrieve what you won, and it tells me you can withdraw after paying another $15.00  well i contacted the company. They wrote me back and says no refund to any customer keep playing and maybe you will get lucky. I don't play games like this. They are forcing me to play and retreive what i lost. I want this nighmare to go away. How do you force someone to play games. Also i read the reviews. Not so good.