kilowatt spruce, energy service experts This company just picks numbers out of no place and bills dallas texas

I bought my house with solar panels already installed by hero program.  My property taxes billed me 2 times a year for solar and new windows.  I paid it off so my prop taxes were normal.  I cannot get an answer or a copy of my agreement. 

The billing does not show what they are charging me per kwh and the bill does not reflect the amount I paid last month.  So I went to the website and it shows yet a third set of numbers.  I have had billing problems for a long time.  I pay around 250 a month and that seems like a regular electricity bill to me,