Laptop Battery - www.laptop-battery.org.uk Took My Money, Confirmed Order, Then Suddenly Not In Stock Internet

After placing the order they then sent an e-mail to confirm that the item I ordered was compatible with my system. I confirmed that it was. They wrote back the next day to say that it wasn't in stock and they would refund my money in 3-5 days. That's absurd. Since when don't companies that take internet orders utilize near real-time inventory systems so you know if an item is in stock before they take someone's money? Also, why would they confirm if the item was compatible with my system if they didn't have it in stock? That's just stupid. All this did was waste my time. Who would care if it was compatible if it wasn't in stock? This entire bunch of nonsense has cost me a serious amount of time and money since this means my system is still broken and I now have to pursue another source for the repair. I can't imagine how a company that operates like this manages to stay in business. Now I have to waste even more time waiting for my money to be refunded, if it is, so I can order another replacement from a different company.

 
They still have the item for order on their website that they told me they don't have in stock! It appears this company is just a scam to take your money even if they don't have the item in stock to sell you. If selling you an item and taking your money for something they know they don't have isn't fraud, I don't know what is.