Complaint Review: LRM Leasing - Pompano Beach FL
- LRM Leasing 2160 Blount Road Pompano Beach, FL United States
- Phone: 954.791.1400
- Web: https://lrmleasing.com/
- Category: Truck Dealer Repair, Truck Dealers, Trucking, Trucking Companies
LRM Leasing - James Monaco Misleading, Dishonest, and a Complete Disgrace to the Trucking Industry Pompano Beach FL
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NEGATIVE 1-Star Review: LRM Leasing & James Monaco – Misleading, Dishonest, and a Complete Disgrace to the Trucking Industry
I rarely leave reviews, but our experience with LRM Leasing and James Monaco was so bad, I feel morally obligated to warn others.
From the start, James acted like a friend—friendly, helpful, and full of promises. He told us exactly what we wanted to hear: that the truck had been inspected, was in great condition, and that if anything went wrong, “they would take care of us.” He reassured us over and over that we’d be supported as a small carrier. That false sense of security is what closed the deal.
But here’s the truth: he knew we’d never come back. Because the truck he sold us was damaged, unreliable, and far from what was advertised. The minute we drove off the lot, all that support and “friendship” vanished. They got their money—and we got stuck with a nightmare.
We drove less than 300 miles before the radiator failed completely. Yes, one week in, and we were already sinking money into repairs. Then, just five weeks later, the head gasket had to be replaced—another major and costly repair that left us sidelined again. Not once did LRM or James offer to help or even express concern. We gave them multiple chances to do the right thing—they did nothing.
It became painfully clear: this company is built on deception. They sell you a story, not a working truck. They make you believe they care, but they don’t. Once the sale is done, you’re on your own, no matter what they told you.
James Monaco is not your friend. He is a salesperson who’s mastered the art of manipulation, pretending to be helpful while knowing full well that the trucks they sell are flawed and you’re going to get stuck with the repair bills.
If you’re considering LRM Leasing, do yourself—and your business—a favor: walk away. What they sell are broken promises, broken equipment, and broken trust.
This was one of the worst business decisions we’ve ever made. Don’t let it happen to you.
LRM Leasing: A Pattern of Neglect, Deflection, and Customer Harm
Our negative experience with LRM Leasing is not unique—it’s part of a disturbing pattern of complaints from other customers who were misled, sold faulty equipment, and left without support.
In one case, a buyer paid over $7,000 down, only to have the engine fail within 23 days, after less than 8,000 miles. LRM refused to assist, and the customer was forced out of business. Another customer broke down within 298 miles due to clutch failure. When they called for help, LRM ignored them and blamed an “old unpaid bill,” refusing to exchange the truck despite their own 72-hour policy. The customer had to pay $3,150 out-of-pocket just to return the truck. A third buyer, a couple who returned their leased truck in excellent condition, was shocked to receive a $6,000 collections bill, even after being promised there would be no penalties.
These are just a few of the many complaints that show a consistent pattern: trucks that fail shortly after purchase, broken promises, hidden fees, and zero post-sale support. Customers are routinely ignored or blamed instead of helped. LRM’s replies are often filled with polished excuses that try to shift responsibility onto the buyer.
In our case, LRM attempted to dismiss two major breakdowns within the first month as “normal wear-and-tear”—a claim that’s simply false. A radiator failing after 300 miles, and a blown head gasket within five weeks, point to pre-existing mechanical issues. And yet, just like in other reviews, they tried to normalize it.
We’re sharing this not to attack but to warn future buyers. Do not be misled by a few positive reviews—there’s overwhelming evidence of consistent failure to deliver reliable equipment or stand behind their word. For small carriers and independent operators, the cost of one bad truck can be devastating. Do your homework before investing with LRM Leasing. Our experience, and many others like it, show the risk is simply too high.
Buyer beware.
This report was posted on Ripoff Report on 06/17/2025 08:44 AM and is a permanent record located here: https://www.ripoffreport.com/report/lrm-leasing/pompano-beach-fl-james-monaco-1537732. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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