Report: #1537464

Complaint Review: Rhino Rack - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Wed, May 28, 2025
Updated: Wed, May 28, 2025
Reported By: Grant — San Diego CA United States

Author Confirmed

Why?

Rhino Rack Internet United States

Phone:
Web: www.rhinorack.com
Category: Accessories

Rhino Rack Falsely advertised product and NO customer service assistance Internet

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Awful company with non-existent customer service!

Purchased one of their side loader kayak racks that is advertised on thier website as 'universal' and comes with 'Clamps to suit all popular roof racks', but does not fit a stock roof rack for a Subaru Forester.

I have called and emailed their customer service department multiple times over a period of 3 weeks and have had no response from them.

This experience seems to be consistent with other customers based on similar negative reviews. There are plenty of other options out there and I suggest prospective buyers look into those or you will end up with an expensive Rhino Rack product that you cannot use and non-existent customer service to assist.

This report was posted on Ripoff Report on 05/28/2025 10:19 AM and is a permanent record located here: https://www.ripoffreport.com/report/rhino-rack/falsely-advertised-product-no-1537464. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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