Complaint Review: Saatchi Art -
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- Author Confirmed
- Saatchi Art United States
- Phone:
- Web: https://www.saatchiart.com/account/...
- Category: Arts & Crafts Stores
Saatchi Art saatchiart.com Fraudulent activity
*Author of original report: rocky road to get paid
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I sold an Art work on Saatchi Art site on Aug 19 . It is September 28 and I’m in a terrible process of trying to get my money or may painting back.
Here is the issue , first the delivery was delayed.
Based on BTX shipping company response the painting was at their Florida facility over 2 weeks before it was delivered since August 23 till September 11th.
Second , I had to contact Saatchi Team to find out that buyer claimed it was damaged .
When I asked to send me a picture with damage they replay in a 2 weeks that still waiting a picture from the buyer .
It’s a scam, buyer could do anything with an art work and claim whatever he / she wants.
There is no way it could be damaged due to packing, as I and my friend packed it according to all the packing steps listed on Saatchi site . You really need to damage it intentionally.
I lost my time , money on packaging material $400 , plus the cost of Art supply .
Saatchi Art receive my money and keep it.
IF ANYONE WAS IN THE SAME SITUATION, PLEASE LIEAVE YOUR CONTACT INFORMATION OR CONTACT ME , WE SHOULD STOP THIS SCAM AND FILE A COLLECTIVE CLAIM AGAINST THEM.
Reason of review: Problems with payment.
Monetary Loss: $1500.
Saatchi Art Cons: No transparency about all sales activity, Lying & stealing, Exploitation of desperate artists.
This report was posted on Ripoff Report on 09/28/2019 08:04 AM and is a permanent record located here: https://www.ripoffreport.com/report/saatchi-art/dotcom-fraudulent-activity-1485651. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
rocky road to get paid
AUTHOR: Alexandra - (United States)
SUBMITTED: Tuesday, October 15, 2019
I am an artist and sold a painting in August. It's the middle of October, and I just have received a payment. There were some issues with possible damage to the Artwork.
I wanted to warn all artists - make sure you package it according to the rules on a web site and take pictures with your packaging process.
Customer support was polite but hard to reach, and sometimes I waited for an answer from them for a week or longer, or didn't receive at all and had to write again. it was my first sale with them and I found it stressful and frustrating. I hope that my experience is not a common situation. Glad that my issue was resolved!
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