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Report: #1514079

Complaint Review: SourceOrtho Supply, sourceortho - Mt Pleasant SC

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  • Reported By: Laura — Pensacola FL United States
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  • SourceOrtho Supply, sourceortho 2612 Larch Lane Ste 101 Mt Pleasant, SC United States

SourceOrtho Supply, sourceortho.net Sales@sourceortho.net SourceOrtho Supply is such a ripoff, trying to charge me for a defective unusable product! Mt Pleasant SC

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SourceOrtho Supply is such a ripoff! They are charging me for a defective unusable product that they falsely advertise as “form fit”. It's a sling with an abduction pillow for shoulder surgery.  Straps are huge, can’t fit a smaller person, instructions are so unclear on how to wear the product with these humongous straps, product came defective and now they are charging me shipping back and restocking of their defective product!

I initially sent pictures of the defect, which they acknowledged and sent me a prepaid shipping label. Now they are claiming product is not defective and that I should have known to remove a tight piece of incorrectly attached Velcro to another location to make the product work. Absolute BS to be charged these fees for a defective product that is being falsely advertised! 

 

This report was posted on Ripoff Report on 12/01/2021 11:04 AM and is a permanent record located here: https://www.ripoffreport.com/report/sourceortho-supply/mt-pleasant-sc-dotnet-ripoff-1514079. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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