Complaint Review: Temco Controls - Spokane WA
- Temco Controls 4416 S Parkside Ct Spokane, WA United States
- Phone: 4307020009
- Web: www.temcocontrols.com
- Category: Computer Software
Temco Controls Auto Renewed my subscription against my wishes Spokane WA
*Author of original report: Incorrect Company Name
*Author of original report: Rebuttal
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Teamviewer says I renewed my subscription and is now threatening to send a collection agency after me for a $646 subscription that I do not want and do not use.
I had auto renew turned off on my Teamviewer account but they went ahead and renewed it anyway. Luckily I purchased the subscription using paypal so was able to turn off auto renew there before they got payment.
I have filed a complaint with BBB but that is just going in circles. Teamviewer says I was supposed to cancel in writing 28 days before the expiry. I say I had auto renew turned off and that should be good enough. I checked through their web site and EULA and there's no mention of this written cancellation policy there. Its just something they tacked onto the agreement after I purchased, far as I can tell.
I would just ignore them but now they're threatening to send a collection agency after me which will affect my credit rating.
Resolution: I would like them to cancel the subscription renweal and not contact me again.
This report was posted on Ripoff Report on 08/31/2020 07:48 PM and is a permanent record located here: https://www.ripoffreport.com/report/temco-controls/spokane-wa-auto-renewed-1499368. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Incorrect Company Name
AUTHOR: Maurice - (United States)
SUBMITTED: Wednesday, September 02, 2020
The company name should read 'Teamviewer' , not Temco Controls

#1 Author of original report
Rebuttal
AUTHOR: MD - (United States)
SUBMITTED: Wednesday, September 02, 2020
This is a case regarding TeamViewer, not Temco Controls.
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