Complaint Review: Winstar World Casino And Resort - Thackerville Oklahoma
- Winstar World Casino And Resort 777 Casino Ave Thackerville, Oklahoma United States
- Phone: 866-946-7787 /580-421-9
- Web: https://www.winstar.com/
- Category: Casino
Winstar World Casino And Resort Frauduland offer of free Rooms Thackerville Oklahoma
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I Had Receved Coplimentary room at the Hotel several time , However after My Sister was Robbed( Purse Stolen ) Inside the Casino I could not get My wife to go back for a while. Eventually we returned and I received offers to come back . In April of 2019 I received an offer wishing me a Happy Birthday in May And Offering me 2 free nights in May (Excluding Sat,Sun). When i chose the 2 Days in the Middle of the Week . They would not Give me the Offer
. According to them The only offer so many Complimentary rooms and the Rest must Pay . I thought this was odd as it was for my birthday . And they did not even offer me a Discount. I Tried again with another Customer service representative and Was to;ld the same . they were maxed out on comp rooms for those days. SO to test this out . I Asked my Cousin to go online and try his players card number Out foor the same days . He frequents the casino and spends alot of money . Sure enough. The system gave him to complimentary free nights for the same 2 days. So much for the Maxed out part. 2 Of their customer servicepersonnel people Lied to me . The truth would have been much easier and i would have understood. PLease- Thinks about doing business with a Company who's employees will Lie to you . ,Thank you ---------
Buddy Stapleton
Dallas Tx
This report was posted on Ripoff Report on 05/15/2019 03:06 PM and is a permanent record located here: https://www.ripoffreport.com/report/winstar-world-casino-resort/thackerville-oklahoma-fraudul-1478832. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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