Complaint Review: 101domain.com - Carlsbad, CA 92008 Internet
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- Author Not Confirmed
- 101domain.com 5858 Edison Place Internet United States of America
- Phone: 1-877-983-6624
- Web: www.101domain.com
- Category: Internet Services
101domain.com 101 domains Unauthorized charges and failed to refund transactions, Internet
*REBUTTAL Owner of company: We're sorry for any inconvenience!
Show customers why they should trust your business over your competitors...
101domain is a domain registration site, but they made unauthorized charges on my account for domains I didn't want. They do not honor return/refund policies. They don't respond to support tickets, and in order to get my money back I had to dispute the transactions.
Do not buy or use them for domain registrations. They have hidden fees and they are uncooperative customer service. They are just trying to steal from their customers. I am sure they will be uncredited by ICANN soon.
This report was posted on Ripoff Report on 08/23/2012 02:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/101domaincom/internet/101domaincom-101-domains-unauthorized-charges-and-failed-to-refund-transactions-internet-931639. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
We're sorry for any inconvenience!
AUTHOR: 101domain, Inc. - (United States of America)
SUBMITTED: Thursday, August 30, 2012
Hello,
We apologize for any inconvenience you've experienced in your transaction with 101domain. Please be assured that we have very clear refund and credit policies which are communicated throughout your transaction with us and do apologize if this is not clear to you.
Our support staff is available in the US from 8AM PST-5PM PST by telephone, live chat, or support ticket. If you ever have any questions or require assistance, feel free to use any of these methods to communicate with us.
We have been in business since 1999 and value your business.
Best Regards,
Domain Support
http://101domain.com
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