Aabree Coffee Company Charged Two Credit Cards For Same Order - Refused to Cancel Order When I Objected rochester , New York

Yesterday Aabree told me the first credit card I gave them was not authorized. They asked for second credit card to pay for my order.  To my astonishment BOTH credit cards had been charged.  I called them back in hopes of resolution- they were very non-chalant about tying up my credit .

I used to work for a credit card issuer.  All they had to  do was call one of the credit cards & "release the authorization" so my available credit would not be tied up for 5 days. I actually had to explain to them how this is done.  As a merchant they should know exactly how to "release an authorization". They treated me as an inconvenience & acted as though it wasn't important.

Aabree seems to feel once they have your credit card info they can do whatever they want. They promised to "release the authorization" - but they didn't. They promised to call me back - but they didn't. I told them to cancel my order- but they didn't . They just sent me my tracking number. 

Today I suddenly have fraudulent charges on my credit card .   Interesting coincidence. I will be refusing their unauthorized shipment & it will be sent back at their expense. I am also disputing the charges with BOTH credit card providers.  Would never recommend Aabree to anyone after this !!!