AB Diet World Group AKA Vita Fit garcinia cambogia Unauthorized fund on hold after cancelling Internet

 I had ordered from the company listed at Vitaf Fit on line - however the charges came thru as AB DIet World Plus Group . I cancelled not once, but twice prior to any further autoships I specifically asked for confirmation that no further charges or order were going to be shipped and was assured by both reps that I had nothing to worry about . July 27th a hold for $89.95 was placed on monies in my account. I immediately called their customer service number and was assured that this would be refunded. I spoke with my credit union who asked me to have a statement on the company's letterhead faxed to them verifying this so the funds could be released.

I called their customer service again and was once again assured this would happen. Four hours later it still had not I called customer services and spoke with a "supervisor" who gave me what I'm sure was a false name since no one recognized the name of the prior supervisor I was given during one of my prior calls. I asked him at that time if, since they were the ones who "dropped the ball" if they were going to be responsible for any charges incurred for their actions.

Naturally I received a resounding no. With that being said, this is what bothers me the most-when I asked to speak with his supervisor and I was told no, that "Kevin" didn't have a supervisor and that he was the only one I could speak to. I asked him if he then owned the company and he replied no. I asked him who he received his paycheck from and he told me that wasn't relevant. I again asked for the name or number of someone I could speak to who had more authority than him and again he refused. This went on for a while and he actually told me that there was no way I could prove that I had made any of the prior calls and that he was going to "politely disconnect the call" at which point he did