Account Care - Sears Failure to refund after my cancellation Ft. Worth Texas

 I can appreciate what you are saying but fact still remains it was my money, done without my consent. What I can liken your statement to regarding the service being there for my use whether I utilized it or not reminds me of that old joke involving a punch line of I didn't sleep with your wife.. husband responding well she was there, not my fault if you didn't take advantage of it..

The government enacted  new laws recently due to these type of misleading charges. That is what forced this particular company and others in the same business, to issue correspondence to consumers to make them aware of the service and what it entailed. For many this was the first notification that they were involved to begin with.

I will not give up. If for no other reason the countless lies that I have been told by various employees and supervisors of this shady, fly by night operation. The only employee that had the decency or guts to tell the truth made it known that they had a super influx of cancellations of which I have no doubt.  

This is a shady fly by night company that is operated as if the rules change minute by minute. There is not a standard operating procedure. There has not been any correspondance on their part after notification of my cancellation whatsoever. I deserve better than that and from what I have read thus far from other consumers regarding this company, they fail miserably on all fronts.   

 As Sears had you enrolled, it may be impossible for you to recover ANY refund. Sears offers it as a service that you were paying for. Even if you did not use it, you still had the OPTION to use it. That being said, you can normally only get a refund IF you were charged AFTER you were informed they were improving your service. Not for any time before you were informed. Sears can and will argue that you did not stop the charges to your Sears card and that constitutes acceptance of that service.

Best bet is to cut any loses and run. Just dont use a "in store" credit card. This way you will not have to deal with a situation where you are paying for a service you know nothing about simply because you didnt put a check mark declining it.