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Report: #670116

Complaint Review: ACEDEPOT.COM - Northvale New Jersey

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  • Reported By: bbfeath — Plano Texas USA
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  • ACEDEPOT.COM Northvale, New Jersey United States of America

ACEDEPOT.COM Ace Depot Took money for no delivery and ignored request for refund Northvale, New Jersey

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I purchased of a paper shredder online from Ace Depot for $54.95. They immediately charged my PayPal account.  Two weeks later - no shredder.  I called to see where the shredder is. They checked and said they could not deliver it since it was out of production.  We agreed to cancel the order even though I found it was still readily available from other online stores.  Several weeks later, while examining my credit card bill, I realized that Ace Depot had charged my PayPal account and not issued any credit.  I contacted Ace Depot and after delay after delay was told that I would receive a refund with in 72 hours.  It never came.  I have since opened a dispute through PayPal to retrieve my money.  Do not buy from Ace Depot.  Based on my experience they appear to be capitalizing on the float of money.  A week into the dispute, Ace Depot has not responded to PayPal's notification.

This report was posted on Ripoff Report on 12/10/2010 09:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/acedepotcom/northvale-new-jersey-07647/acedepotcom-ace-depot-took-money-for-no-delivery-and-ignored-request-for-refund-northvale-670116. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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