Complaint Review: ADT - menifee California
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- Author Confirmed
- ADT menifee, California United States
- Phone:
- Web: 27500 keller road
- Category: Security Services
Show customers why they should trust your business over your competitors...
I transfered services to another location- after years of being with them they took 470.00 dollars from my account for a early termination, but i did not cancel my services just transfered. it has taken FOREVER to get the money refunded to me. DO NOT put yourself on auto bill or this will happen to you with this company. customer service is very rude and acts like this is something i have done! beware
This report was posted on Ripoff Report on 01/30/2019 07:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/adt/menifee-california/adt-took-money-menifee-california-1472563. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
Mad Customer
AUTHOR: Andrew - (United States)
SUBMITTED: Thursday, January 31, 2019
ADT would like to apologize for any billing concerns that you have encountered. Please email ADT at AlwaysThere@ADT.com and we'll be happy to assist with this concern. Thank you. -Gabe
#1 REBUTTAL Owner of company
refund
AUTHOR: ADT - (United States)
SUBMITTED: Thursday, January 31, 2019
Hello- We are sorry to hear about the experience that you have had. We would be happy to assist you with looking into this concern. Can you please send your previous address to alwaysthere@adt.com so that we can review the account? Thank you! -Jackie
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